Domino Support Shield

Cost Effective Support For Your Domino Environment

We are pleased to announce our new program that is designed to help you control the support costs of your IBM Lotus Domino and Notes environment. This program provides a pre-determined level of support every month and guarantees response times for high priority incidents.

Our Domino Support Shield includes:

• Unlimited support incidents per month
• Upgrades: one point release upgrade per year
• Response Time: Choose from 4 or 8 hr response times
• Remote Services: First 2 hrs of every support call is included
• Pro-Active Monitoring

Covered Services:

• All problem solving and maintenance administration of IBM Lotus Domino and Notes software components
• Application of patches and hot fixes released by IBM that specifically address problems experienced by you, the customer
• Feature deployment assistance
• One minor point release upgrade of the server platform per year

Please contact your Dynamik Technologies Sales Representative to learn more about this new product offering. Please contact us at (866) 541-9840.